Website Design

Like it or not, every aspect of your business that's visible to the public eye, represents your business. So why would you use a poor quality website to portray your company?
 

Websites often provide clients with the first impression of a company's professionalism and ability to meet their needs.
 

DesignLanguage are small business specialists. With years of experience assisting small business with professional website solutions, we can provide you with a full range of internet services.
 

Whether your business is a new start-up or if your old website is not performing and/or in need of a facelift, we can help.

DesignLanguage will work closely with you to evaluate the short and long-term goals of your business and develop an in-depth understanding of your project needs. We push boundaries to create unique designs.

 

 

Website Upgrades

Lets face it, your business website could be in need of an extreme makeover. Is your present website showcasing the best possible image of your business? If the answer is no, why not talk to DesignLanguage about upgrading your existing website ?

 

 

Domain Names

We offer a full range of services to our clients and can assist you with domain name registration:

 

Registration of .com.au names

$40 for 2 years

Registration of .com names

$60 for 2 years

 

 

Website Hosting

 

We can offer you reliable and professional hosting for your small business website at a very competitive price. Here is just a taste of DesignLanguage Hosting Packages:

 

 

$360/year inc. Gst.

 

Includes all standard hosting     

Features

$560/year inc. Gst.

 

Includes all standard hosting     

Features

 
  • 64-bit Technology

  • Full Spam & Virus Filtering

  • UNLIMITED  E-mail Accounts

  • 5 Email Lists

  • UNLIMITED  MySQL Databases

  • UNLIMITED Sub-Domains

  • 15GB Data Transfer

  • Fantastico De Luxe automatic script installer
  • Access anywhere Webmail

  • FREE SETUP valued at $50

  • 64-bit Technology

  • Full Spam & Virus Filtering

  • UNLIMITED  E-mail Accounts

  • 5 Email Lists

  • Dedicated MySQL

  • UNLIMITED  MySQL Databases

  • UNLIMITED Sub-Domains

  • 25GB Data Transfer

  • 24/7 Phone Support

  • Fantastico De Luxe automatic script installer

  • Access anywhere Webmail

  • FREE SETUP valued at $50

Optional extras on all packages include:

Contact us to find out more about other discount hosting plans.

 

 

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Logo Design

The design of your logo is a key element of your business profile.

A professionally designed logo will make your business and your brand more memorable to your clients.

 

DesignLanguage can design your logo from a sketch, a photograph or even your verbal abstract ideas.

 

We can even enhance and improve your current logo to create a more professional image.

 

 

Stationery

To maintain a consistent look and feel for your business, we can design your:

•  business cards

•  letterhead

•  business/advertising postcards

•  with compliments slips

•  envelopes, etc...

 

Flyers

A well-designed business flyer or brochure is a great way to promote your business.
DesignLanguage offers a full graphic design service so please contact us to discuss your individual needs.

 

 

Posters

Posters are a great way to easily communicate information about your products and services.
A professional eye catching poster can also turn the spotlight on your event or business!
Please contact us with your requirements to find out how we can help.

 

 

Advertising

Let DesignLanguage take care of you advertising and sign creation projects.

 

 

 

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Portrait & Family

Our philosophy is to "capture the moment", and we strive to create a relaxed and casual atmosphere, ensuring that our photographs reflect the personality of our subjects.

 

 

Advertising

Looking to advertise your business, service or product? Contact us to discuss your individual requirements.

 

 

Real Estate

We offer a range of services tailored to the real estate market including taking professional portraits of your agents.  Please contact us to discuss your requirements.

 

 

Other Commercial

Please contact us to find out how we can tailor a package for your individual business' needs.

 
 

 

 

 
   

Spruiking and Store Promotion

We have years of experience in drawing customers to your business.

 

 

Radio Advertising

Want to advertise on air? Let DesignLanguage create a memorable, high customer recall and believable advertisement.

 

DesignLanguage can also provide comprehensive advice on the best stations to air your products or services and broker your ads to those radio stations - saving you valuable time and money.

 

 

Voice Production

The voice of your business can leave a lasting impression on your customers.  Ensure that the voice you use is one that is believable, and one to which your customers can relate.  Contact us to discuss the professional voice services we offer.

 

 

 

 

 

 

 

 

 

 

Business Mentoring

 

Business Mentoring is a fairly new profession that has started to entrench itself in the business sector. Its origins of course come from the sporting arena where coaches have for centuries helped athletes achieve their goals.

Mentoring is a slightly different concept to consulting. But in a nutshell, consulting implies that you identify a problem that a client has and you propose a solution. Mentoring is more about the facilitation of a process so that the client can self help.

The analogy to sport is a good one and also helps us to understand the difference between consulting and mentoring.

Imagine a tennis coach for instance. The coach talks to the athlete, shows the athlete where their skill levels are inadequate and then sets over a period of time a plan for the athlete to improve. The plan would enable the athlete to think for him or herself in pressure situations and determine the correct shot to play. This is called coaching.

If the coach on the other hand instructed the athlete to play a particular shot (rather than having the athlete decide on the best shot) or took the tennis racket and played a few sets for the athlete then this would be an extreme version of consulting.

Business Mentoring therefore is about collaboratively seeking a solution and formulating an action plan. It looks probably at a more broader perspective and helps in the development of a process for that business to proceed. Whereas consulting is more defined around problem solving and the suggestion of specific solutions.

 

 

Workplace Coaching & Staff Development Team Building & Motivational Coaching, Customer Service Training.

 

 

Ninja Shopper

Our Ninja Shopper programs are designed expressly for the Australian retail environment - whether it be food, general retail, fashion, services or banks, we have the right program tailored for your business.

  • How are your sales staff performing?
  • How many sales opportunities are you missing each day through poor customer service?
  • Do you wonder if your staff are treating your customers properly?
  • How do they perform when you are not there?
  • How long do they take to answer the phone?
  • Do website (email) enquiries take days to be answered, maybe long after the customer has purchased elsewhere?
  • Do you know how your competition is performing?

Provide management with an objective means of evaluating performance of individual locations and employees.

 

Emphasise the importance ‘customer satisfaction’ must be given by all of your personnel.

 

Statistics show that a happy, satisfied customer is likely to tell four people, whereas an unhappy customer will tell at least twenty people.

  • We help you to look at your business through the eyes of your customers.
  • We provide written periodic reports to enable you to track customer service performance.
  • We monitor your customer service by visiting nominated outlets at an agreed frequency.
  • We extend your quality assurance programme to the intangible elements of your customer service.
  • We help you ensure all your outlets are giving a consistent level of customer service.
  • We help you spot any employees who may be driving your customers away.
  • We confirm whether your staff are promoting those services and products they have been instructed to promote.
  • We check that advice and information your employees are giving is accurate and conforms to any legal guidelines which may apply.
  • We benchmark your service against that offered by your competitors.
  • We check that follow up is carried out within the proscribed time frame.
  • We check that staff members are appropriately dressed and neatly groomed.

 

 

     

 

 

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